Frequently Asked Questions

Our facility is open daily from 7 AM – 10 PM. You can enter using your personal gate code during those hours.

Our support team is available 7 days a week, 9 AM – 7 PM EST. You can reach us by phone at (863) 340-1100 or by messaging us using the chat widget on the bottom right of the page.

We’re located at 1900 42nd St NW, Winter Haven, FL 33881 — conveniently near major routes and easy to access from anywhere in Polk County.

Security is a top priority. SunSmart Storage features:

- Gated keypad entry and exit

- 4K security cameras with 24/7 recording

- Individual unit locks

- Well-lit driveways and aisles

We offer a variety of unit sizes to fit your needs — from small personal units to extra-large contractor or vehicle spaces. Contact us for current availability and pricing.

Not at this location.

You can reserve a unit online at www.SunSmartStorage.com, call us at (863) 340-1100, or stop by in person. Online rentals are quick, secure, and available 24/7.

We accept all major credit and debit cards. You can also set up AutoPay for convenience so you never miss a payment.

No long-term commitment required! All units are month-to-month rentals, so you can store for as long or as short as you need.

Once your rental is complete, you’ll receive your personal gate access code via email or text message. You can use it immediately during access hours.

Simply provide at least 5 days’ notice before your next billing date. Once your unit is empty and locked open, contact our team to confirm move-out and stop billing.

We recommend that you carry insurance for your stored items. Many homeowners or renters policies already include storage coverage. We can also connect you with optional protection plans.

Join our mailing list or opt into text messages when renting online. We’ll occasionally send special offers or helpful storage tips. Message frequency varies.

You can always reach our friendly team:
📞 (863) 340-1100
✉️ [email protected]
or visit www.SunSmartStorage.com